1. Categories of Information We Collect
To provide institutional-grade exchange services, comply with anti-money laundering mandates, and safeguard your account security, we collect the following categories of information:
- Account Information: Full name, username, verified email address, mobile phone number, and encrypted password hash (Argon2id/Bcrypt).
- Identity Verification (KYC): Government-issued passport, national identity card, driving license, biometric liveness selfies, and proof of address for Tier 2/3 accounts.
- Financial & Transaction Data: Public blockchain wallet addresses, transaction hashes, deposit and withdrawal history, trading orders, and P2P settlement logs.
- Technical & Device Telemetry: IP address, device fingerprints, browser version, operating system, and secure session identifiers to detect unauthorized login attempts.
2. How We Use Your Information
3. Cryptographic Storage & Military-Grade Security
All user data is encrypted in transit using TLS 1.3 with 256-bit encryption and at rest using AES-256 GCM cryptographic standards. User private keys never touch internet-facing servers; over 95% of digital assets are stored in air-gapped cold storage vaults requiring multi-signature quorum approval.
Our infrastructure is hosted across ISO/IEC 27001 and SOC 2 Type II certified tier-4 data centers with round-the-clock physical and network security audits.
4. Your Rights Under International Data Laws
Depending on your jurisdiction, you enjoy the following rights regarding your personal data:
- Right of Access: Request a complete copy of all personal information we hold about you.
- Right to Rectification: Update inaccurate or incomplete profile and KYC information.
- Right to Erasure (Right to be Forgotten): Request deletion of your personal data, subject to mandatory legal AML record-retention statutes.
- Right to Data Portability: Export your transaction and account ledger in machine-readable JSON/CSV format.
- Right to Object: Opt-out of marketing communications and automated profiling at any time.
5. Cookies & Local Browser Storage
Qynx Markets utilizes strictly necessary session cookies and local storage tokens to preserve your login session, dark mode interface preference, and multi-lingual selections. We do not employ intrusive cross-site advertising trackers or third-party behavioral tracking pixels.
6. Data Protection Officer (DPO) Contact
If you have questions, complaints, or wish to exercise your data privacy rights, you may contact our dedicated Data Protection Officer directly at privacy@qynxmarkets.online. Inquiries are formally addressed within 72 hours.
